What is Agents of Good?


Agents of Good is, at its heart, an idea. We are a collective of donor champions, donor lovers, agitators, instigators. We challenge and inspire each other—and our clients like you—to ask more questions, dig as deep as necessary to find and share emotional stories that allow your kind and generous donors to help solve urgent, but fixable, problems. And to make your donors feel good! That’s #donorlove!

Here at the Agents, we believe in abundance thinking.

What about you?

If you have believe in abundance thinking and you want to work with like-minded people in an environment of open-heartedness, shared values and a passion for social change, we’d love to hear from you.

Here’s who you will talk to when you call, email or tweet. Here are our stories.

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Our Agents
Portraits of Agent John, Agent Jen and Agent Holly
Jen Love & John Lepp

It’s more or less an Agents policy that we don’t spend time blathering on about ourselves—mostly because we would rather talk to you about your dreams, aspirations and challenges.

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Or better yet—let’s talk about your donors!

That being said, your eyeballs are firmly locked on this page at the moment because you likely do want us to talk about us. So fine, we can do it your way… We launched Agents of Good back in the fall of 2009 with only a few goals.

We wanted to collaborate with each other every day. We wanted to work with causes and charities that mattered. We wanted to have fun. We wanted to give donors a voice that we felt was missing. And we wanted to change what it means to be “an agency”.

We simply couldn’t do what we do without our clients. Our “Special Agents”. They rock. And we enter partnerships with clients with open minds and open hearts.

As a new client, you’ll know we aren’t big. We have no fancy office. We work from webcams, smartphones and sometimes you see and hear our kids. We work in a completely collaborative manner—we work you as hard as you work us. We give and take. We don’t believe we have all the solutions and talent in our “four walls”. We don’t have boxed solutions, or standardized retainer fees. We tailor our solutions to the needs of your cause, your donors and you, every time.

Our blog, which we have been writing since we launched, is at times cheeky, preachy, informative, insightful, funny, sad and everything in between—sort of like you, sort of like us! You will learn a lot about how and why we do what we do by reading and subscribing to it.

As you can see, our “policies” are as flexible and unstructured as we are. But you don’t have to hear about us just from us – take a minute and hear what our clients have to say about us.

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David Love

David is a donor. He donates to over 40 charities, 17 of them monthly. It is his way of trying to heal our wonderful world. As a donor, he has been…

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…ignored, misspelled, mistreated, insulted and taken for granted. Occasionally, he has been treated brilliantly. David wants this to happen to all donors – all the time.

Since 1969, he has raised money thinking about the donor first. With the Agents, he’s working with other donor obessives – passionate, inspiring and committed colleagues who put donors first.

He is especially keen to bring his donor focus to the ultimate opportunity for people to heal the world and fulfill their personal mission – by leaving a legacy.

Portraits of Agent John, Agent Jen and Agent Holly
Holly Paulin

Holly started working with the Agents of Good in 2012, but she’s always been an Agent at heart.

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Since graduating from the Fundraising & Volunteer Management program at Humber College, Holly has worked in annual giving, prospect research, data/technology solutions, and leadership and major gifts.

She loves what she gets to do everyday: strategic, collaborative work with amazing people at inspiring causes and organizations, who embrace the Agents’ ethos of putting the donor first… and having fun at the same time!

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Lindsey Jacobs

Lindsey is an enthusiastic, well-organized and detail-oriented agent, designer and storyteller with many years of design and editorial experience.

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She expertly helps us manage multiple projects while forging unique and well executed design solutions. Her extensive design experiences help provide you (and us) design that is effective and gets results.

She is a passionate lover of typography and has a deep rooted desire to teach others the proper use of smart quotes, em dashes and four-colour blacks.

Lindsey loves colour, Twizzlers and wants to help save the world one design at a time (and so far so good!).

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Sabrina Turcotte

Sabrina joins us with a background in not for profit work and 12 years of design experience she brings a lot of print and web expertise to the team…

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After working directly in the not for profit sector, Sabrina ventured out and worked on some amazing campaigns in the advertising sector, helped with re-branding a local university and then with an organic food company to launch new exciting products. She is thrilled to return to her roots and help the not for profit world tell their stories once again.

Sabrina is passionate about print design and photography – finding or capturing that perfect image that speaks 1000 words.

When not by her desk Sabrina loves spending time with her husband Paul and baby girl River. They spend their time playing and exploring our lovely home Vancouver Island, hiking its many beautiful trails.

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Veronica Davies

Veronica is the oil in the Agents of Good engine. Since joining us over two years ago, she has ensured that the creative projects keep moving along…

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…are designed with a delicate touch and get to print on time

She is an wonderful illustrator, avid cyclist, sometimes runner and swimmer and brings a quirky sense of humour to our studio.

But enough about us (no, really, ENOUGH about us). We’re grateful you’re here and want to know about you. What’s on your mind?