Are you an Agent of Good too?

Hey! How are you? Thank you for coming to visit the Agents of Good. Welcome! We’re grateful you’re here and we’d love to hear from you about why you’re here today.

This is what we do. We start conversations. We want to talk about you. We are open-hearted, curious and passionate about how we can help you connect with your donors, and all the kind and caring people who care about your cause.

Our amazing, inspiring, and sometimes challenging clients already know this about us: we live and breathe donors. We live and breathe #donorlove. The heart in our logo represents your donors. Your donors are top of our minds every single time we sit down to tell your story. In your mailing, in your gratitude report, in your legacy program, your newsletter, your website.

And the heart in our logo also represents you. Fundraisers like you inspire us with your dedication and passion. And you move us to tears with your stories, and by allowing us to help curate the stories of your organization. It’s a beautiful privilege to help your donors put their values into action by giving to you.

If you believe every gift is precious, you’re an Agent of Good. If you believe your donors are heroes, you’re an Agent of Good. If you believe in sharing stories that resonate with values and emotions, you’re an Agent of Good. If you believe that the heart and soul of fundraising is connecting donors to want to help with charities who can express what they need in thoughtful, specific and emotional terms, you’re an Agent of Good. If you want to rage, cry, laugh, wave your arms and be passionate about our craft and always, always know that we can and must do better and love our donors more, you’re an Agent of Good.

We are Agents of Good. And so are you. Welcome, Special Agent. Let’s get started. Still not ready to contact us right now, that’s OK too! You can also see some of our work in our portfolio, and you can also check out what’s happening on our blog.

No matter what you do right now, thanks for visiting. Come back anytime. Our doors—and hearts—are open!

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From Our Blog
  • Kids and Giving: The Next Generation

    Earlier this week, I sat down with the lovely and talented Tenille Bonoguore to talk about kids and giving. Tenille is the CBC-KW parenting columnist and was working on a story for the December 2, 2016 Sounds of the Season broadcast. And just before that, I was delighted to join my son’s grade 6 class for…

  • That time in The Times…

    …When I’m quoted saying “it’s a thing!” It was a beautiful privilege to be interviewed recently by the New York Times for a special section on Giving. Endless gratitude to my friend and fellow #donorlove champion Tom Ahern for making the introduction… Tom gave me great advice about preparing for the interview, which was, in a nutshell: think about…

  • As The Story Goes…

    It was the best story of the day. And there were many. My 94-year-old grandfather was a notorious storyteller. So the weekend of his funeral has been filled with memories, stories, laughs and tears. Just as a full life should be honoured… But the story that turned out to be my favourite was quite unexpected.…

Our Recent Work
  • Redwood Gratitude Report 2015

    In 2015, we decided to continue the visual theme we started in The Redwood 2014 Gratitude Report. We wanted to tell three stories of three women who were helped or were in the process of being helped by The Redwood, and ultimately, by their donors. You can download and read the whole gratitude report here.

  • Redwood Gratitude Report 2014

    This is the Gratitude Report we produced for The Redwood and their donors. Conceptually, we wanted to share Ana’s story in her own words and honour her story though photography. You can read the whole report on our blog.

  • mynaturecanada.ca

    In 2014 we created a campaign for Nature Canada called mynaturecanada. The purpose of the campaign was to find a new generation of nature lover that could be stewarded into becoming a donor.

People Say the Nicest Things
  • Agents of Good indeed! John and the team certainly brought good things to Quest Nature Tours. We needed a ‘refreshing’ of our look and feel to appeal to an established market and Agents of Good succeeded in spades. The greatest compliment is that no-one told us “why is your brochure different this year?”, they just told us “your brochure looks fantastic and I want to book a tour!”. I would like to thank the team for their great attention to detail and their inventive approach to communications. In a world full of messages, Agents of Good made ours come through clearly, effectively and beautifully.

  • What makes working with Agents of Good different from working with anyone else is their approach. They approached our web overhaul projects from the perspective of the user. They continued to ask – what does your audience want to see? How do they want to see it? While many companies might say they are donor-centric, Agents of Good embody that mantra in every word they write, every web page they design and every offer they make. And no one does it with more energy and enthusiasm for your cause than the Agents. I truly feel like they are as committed to our work as we are.

  • I first brought the Agents of Good on board to write and design a new acquisition direct mail package. This package performed extremely well for Second Harvest, and has since become our control package for all subsequent acquisition mailings. The Agents of Good are now our chief strategic advisors, designers, and copywriters for our integrated direct response program, and their work consistently performs at a high level, both in terms of response rate and revenue raised. The Agents consistently challenge the development team to push our boundaries, test our theories, and confront our preconceived notions about what donors want. On the digital front, the Agents have redesigned our website and are working with Second Harvest to integrate direct mail, email and online channels to create a fully integrated direct response program. I highly recommend the John and Jen (and team) for any organization looking to improve its individual giving program and think more strategically about donor-centered fundraising.

    Josh Bowman, Development Associate, Second Harvest
  • I had the pleasure of working with John and the team at Agents of Good on our annual year-end appeal. The guidance and advice we received was invaluable and will improve all our future donor communications, not just this one appeal. John pushed us out of our comfort zone and challenged us to bring not just our appeal but also our relationship with our donors to the next level. He was patient, informative, and enthusiastic to see us succeed. If even half of the care and kindheartedness John showed to us and our appeal makes it to our donors, they are going to be overwhelmed with feelings of affection.

    Joanna Pelizzoni, Fundraising Manager, Histiocytosis Association
  • We’ve really enjoyed working with Agents of Good on many different projects over the last few years. They listen to our needs and deliver creative, interesting, budget-friendly ideas that blend perfectly with Interval House’s mission and direction. The Agents really took the time to understand who we are as an organization, who our donors and volunteers are, and what direction we’re headed in, and I think this is the reason why the projects we’ve worked on have been so successful. They’re genuinely passionate and enthusiastic fundraisers and are equally dedicated to giving organizations the tools they need to manage projects on their own (helping us keep costs down!).

  • I have had the pleasure working with the Agents for a number of years. Their attention to detail, extensive knowledge of fundraising and marketing translates into tangible results. A dedicated team of professionals who are committed to every project!

    Ruth Catana, Executive Director, St. Patrick’s Home of Ottawa Foundation