Extraordinary Donor Journey

Last week Jen and I had the pleasure of attending a one day workshop/conference called the “Extraordinary Donor Journey” in Toronto. The workshop brought together four amazing speakers to talk, all day, about creating loyal and loving donors. Our kind of stuff! Stephen Pidgeon, Simone Joyaux, Guy Mallabone and Richard Radcliffe all took turns with…

The 10 pillars of great relations between charities and consultants

I shudder when people call us consultants – the word has been dirtied by many of them. Excessive billings, talking down to, ignoring, egotism, over use of buzz words… I kind of dry heave when I hear about some relationships my colleagues have with their charitable clients. Bullying, lack of respect, slow or refusing to pay,…